All sales are final. If an item(s) received are broken or damaged during shipping, the item(s) will be replaced and a return shipping label will be provided to send back your broken item.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. All international order placed outside of the United States will be subject to longer shipping time frames depending on the shipping method you choose at checkout.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
We use USPS, UPS and FED EX for shipping orders. Estimated delivery times for USPS priority shipping is 1-3 business days. We can also use UPS or FedEx for standard ground and expedited orders. FedEx ground orders will ship within 1-7 business days depending on the shipping destination. UPS ground shipping will take 1-5 days depending on the departing location and delivery destination.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.